For ages 21 and above only

bat22 Responsible Gaming — Your safety is our commitment

bat22 believes gaming should be a source of enjoyment — not stress. We give you all the tools to play safely, in a balanced way, and responsibly.

Why Responsible Gaming Matters

Online gaming is a form of entertainment. Every day, countless people across Bangladesh enjoy cricket betting, slots, or live casino on bat22 for fun. But just like any other entertainment, it is important to stay within boundaries. When gaming turns from enjoyment into compulsion, it can become harmful for the individual and their family.

bat22 is always by your side as a safe and reliable platform. We want you to play with a healthy mindset, within a set budget, and within time limits. Responsible gaming is not just a rule — it is part of our values.

Remember: Gaming is an entertainment activity. There is no guarantee of recovering money lost. Never play with borrowed money or funds set aside for essential expenses.

You must be 21 years of age or older to play at bat22.

Our Protection Tools

bat22 gives you these features to keep control over your gaming

Deposit Limit

Set a cap on how much you deposit per day, per week, or per month. Once a limit is set it takes effect immediately. A waiting period applies if you wish to increase a limit.

Financial Control

Self-Exclusion

If you feel you need a break from gaming, exclude yourself for a set period. During self-exclusion your account will be completely inactive and bonus offers will not be sent.

Mandatory Break

Time-Out

Take a short-term break ranging from 1 day up to 6 weeks. During a time-out you will not be able to log in. Taking short breaks is part of a healthy gaming habit.

Short-Term Break

Bet Limit

Set the amount per bet and the maximum you are willing to lose in a session. If the preset limit is reached the system will automatically stop you.

Session Control

Age Verification (21+)

Age verification is mandatory when opening an account at bat22. Only those aged 21 or above may register. Protecting minors from gaming is our highest priority.

Age Protection

Reality Check

You will receive pop-up notifications at set intervals — a summary of how long you have been playing and how much you have won or lost. These reminders keep you aware.

Awareness Notification

Signs of Problem Gaming

The first step toward responsible gaming is knowing yourself. If the signs below appear in your behaviour, you should seek help.

Warning Signs

  • Chasing losses by placing increasingly larger bets to try to recover money lost
  • Hiding your gaming from family or friends, or lying about it
  • Neglecting work, family, or other responsibilities to keep playing
  • Gaming with borrowed money or funds needed for essential expenses
  • Feeling restless, irritable, or anxious when not gaming
  • Repeatedly trying to stop playing but failing to do so
  • Gaming disrupting your sleep, eating, or social life

If you notice these signs, do not hesitate to contact our 24/7 live chat.

How to Set Limits

You can easily set safety limits from your account settings at bat22. Follow the steps below:

01

Log in to your account

Log in to your bat22 account and go to the profile section. Look for the "Responsible Gaming" or "Safety Settings" option there.

02

Set a deposit limit

The minimum deposit at bat22 is ৳100. You can set a daily, weekly, or monthly limit. Lowering a limit takes effect immediately.

03

Choose time-out or self-exclusion

Use time-out for a short-term break and self-exclusion for a long-term break. In both cases, bonus and promotional messages are turned off.

04

Keep Reality Check on

You can receive Reality Check notifications every 30, 60, or 90 minutes. This keeps you aware of how much time and money you are spending.

05

Contact support if needed

If you have trouble adjusting settings yourself or feel you need help, contact our 24/7 Bengali live chat or reach us at [email protected].

Protecting Minors

You must be at least 21 years old to play at bat22. We make sure no minor can access our platform.

  • Age verification is mandatory at registration
  • Additional identity verification is requested for suspicious accounts
  • Parents can use parental control software on their child's device
  • Any account found using a minor's identity is closed immediately
  • If you have any concerns, let us know at [email protected] — we will investigate

Advice for Parents

If your child uses your device, take the following steps:

  • Do not save passwords in your browser
  • Always log out after logging in
  • Install parental control software on the device
  • Have an open conversation with your child about online gaming

bat22's Commitment

Our pledge toward responsible gaming

SSL-secured transactions

All your financial transactions are protected by SSL encryption. Safe deposits and withdrawals via bKash, Nagad, and Rocket are guaranteed.

Fair and transparent gaming

All game outcomes are determined by a Random Number Generator (RNG). We carry out regular audits to ensure fair play.

24/7 Bengali Support

Our Bengali-speaking support team is available around the clock for any concern or issue related to gaming. You will get an immediate response on live chat.

FAQ — Responsible Gaming

You must be at least 21 years old to open an account and play any game at bat22. Age is verified at the time of registration and ID may be requested if needed. Our platform is strictly prohibited for minors.

Log in to your bat22 account and go to "Profile Settings" or the "Responsible Gaming" section. There you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it requires a waiting period. Contact our live chat for assistance.

Self-exclusion at bat22 is available for various durations — 1 month, 3 months, 6 months, or permanently. During self-exclusion you will not be able to log in and will not receive any promotional messages. To reactivate your account after the period ends, you must contact the support team.

First, give yourself credit — recognising it is the first step. Contact our 24/7 live chat right now or email us at [email protected]. Our trained support team will help you with self-exclusion, limit setting, or any other protective measures.

Time-out is a short-term break — usually from 1 day to 6 weeks. Self-exclusion is long-term — from 1 month to permanently. After a time-out your account may reactivate automatically, but lifting a self-exclusion requires contacting the support team and waiting a number of days.

No. There is no guarantee of winning in online gaming, and it should never be considered a source of income. Gaming is for entertainment only. Never bet more than you can afford to lose without causing yourself financial hardship.

Need help? We are always here for you

Contact our live chat for any questions or help regarding responsible gaming — 24 hours a day, 7 days a week, fully in Bengali.

Talk to Our Support Team

Our Bengali-speaking team is always ready to help with any gaming concern, setting limits, or self-exclusion. Contact us via live chat or email.

24/7 Live Chat (in Bengali)
For Ages 21+